GMMK Pro Reservation Information

Glorious HQ

November 09, 2020

The feedback after announcing GMMK Pro so far has been incredible! There is a ton of interest in this launch, this post contains very important information about making sure you can get a keyboard asap.

GMMK Pro reservations will begin 11/11 @ 11AM CT. 

*****RESERVATIONS ARE NOW LIVE - RESERVE HERE ****************

We know many of you may have been put through the ringer on past purchases of premium boards, so we're going to make this process as painless as possible. We want to make sure anybody who wants a keyboard can get one.

No group buy, no pre-orders with a full year of waiting. Just a risk-free, fully refundable reservation to secure your unit.

We'll be using a similar reservation system as some of our past releases, but with some key changes (so please pay close attention!) 

Here’s how it will work:

The first batch of GMMK Pro boards is being prepared for production, expected to arrive in our warehouses in Q1 2021 (sometime between January - March). 

 We plan to keep GMMK Pro continuously in stock. However, due to finite production capacity, available quantities in the first production batches may be limited. If demand is very high, we will likely sell out for a period of time. 

 By placing a reservation, we will guarantee you'll be able to order a board in the first production batches. 

The reservation cost is $100.

The reservation amount will be deducted from the total cost of the keyboard when you complete your order.

*Note: In some recent communications we mentioned reservations would be $50. Due to extremely high demand we decided to raise it to $100 to further discourage resellers and protect serious buyers.

Reservations will be fulfilled on a first order, first ship basis. When you complete your reservation, you'll be assigned to a "Batch".  

"Batch 1" shipping ETA is mid Q1 2021.  After Batch 1 reservations hit capacity, we will open up reservations for a "Flex Batch".  Flex Batch orders will be fulfilled on a rolling basis after Batch 1 ships as stock arrives at our warehouse. 

After Flex Batch hits capacity we will close reservations.

Once we have the keyboards in our warehouses ready for delivery, you will receive a notification with instructions to complete your order and pay the remaining balance ($169.99 total - $100 + S&H). *Note: Shipping will be free within the continental US.

After this notification is sent out, you’ll have a 1 week period to complete your order. 

When you finalize your order you'll also be able to add additional GMMK Pro accessories with your order (such as keycaps, plates, knobs etc.)

 As soon as you complete your order, we’ll process it for immediate shipment.

All reservations not completed within 1 week will be automatically cancelled and refunded.

  Due to high demand, to discourage resellers and ensure as many people can get a board as possible, reservations will be limited to one unit per person.

Changed your mind after placing a reservation? No worries, you can cancel your reservation at any time for a full refund!

Note: A reservation is not a Pre-order.

You are not buying a GMMK Pro for $100. You're paying $100 to guarantee the option to buy one as soon as it’s ready to ship. The full price of the keyboard starts at $169.99 for barebones. The $100 you pay now will be discounted from your final total.

You have no obligation to order the keyboard if you place a reservation. And you do not have to place a reservation to be able to order the keyboard after we're officially in stock.

  Important: Reservations are tied to your email account. If you don't create an account during the reservation checkout process, ensure you create one here.


TL;DR recap of the reservation process:


Step 1: You can place a reservation for GMMK Pro starting on 11/11 @ 11:00 AM CST. 
  • Reservations will continue until max capacity is  reached.
  • Reservations can only be completed on pcgamingrace.com.
  • Reservations cost $100 per unit, completed through our normal store checkout process.
  • You will be assigned to "Batch 1" or "Flex Batch".
  • Limit to 1 unit per customer

Step 2: When your unit is ready to ship (Batch 1 est Q1 2021), you will receive an email notification with instructions to complete your order.

Step 3:  When you complete your order, the $100 already paid will be deducted from the final cost of the board. You will pay the remainder through our normal store checkout process. Then your order will ship immediately.
  • You will have 1 week after notifications are sent to complete your order. If you do not complete your order after 1 week, your reservation will automatically be canceled and refunded.
  • When you complete your order you can add on additional accessories.

Thats it, Your Order Ships

    International Partners

    The GMMK Pro will be available from select international partners in Q2 2021 (including ISO version). They will have their own pre-order or reservation process. Please contact your preferred retailer directly for additional info.

    Please Note: We do not control pricing, fulfillment, or pre-orders of any 3rd party authorized retailer or international distributor. If you place an order outside of the pcgamingrace.com website, be aware we cannot guarantee stock or delivery times. Please contact your retailer for detailed information about their ordering process.


    FAQ:

    Q: Why are we doing reservations?

    A: We want to ensure that anybody who wants a GMMK Pro can get one as soon as possible. Reservations are the best way for us to accurately predict & prepare for demand.

    To ensure we're able to meet our fulfillment standards we will be capping the number of reservations available

    If you miss reservations, we do intend to keep the GMMK Pro in stock on our web store for anybody to order. However due to our finite production capacity, depending on demand we cannot guarantee it won't sell out for a period of time while we restock.  

    Q: Why not do regular Pre-Orders?

    A: Due to the extended lead time, we don't want to tie up all of your money until we actually have the product in our warehouses and can give you an exact date of delivery. This also will allow you to see product reviews before deciding whether to complete your order.

    Q: Is there a limit to the number of reservations?

    A: Yes. Due to finite production capacity, both Batch 1 and Flex Batch reservations will be limited. 

    Q: What does it mean if my reservation is "Flex Batch"?

    A: Batch 1 orders will be the first to arrive, and will all ship out around the same time. "Flex Batch" orders will be fulfilled on a rolling basis after Batch 1. 

    Flex batch reservation notifications will be sent on a first reserve, first fulfill basis. We expect all Flex Batch reservations to be fulfilled by Q2 2021

    Q: If I don't place a reservation when will I be able to get one?

    A: After reservations are fulfilled, as soon as we have stock available we'll put it on sale for anybody to buy. However, we can't guarantee when this will be.

    Q: Why can’t you just give an exact date when I’ll be able to complete my order now?

    A: We don’t like giving false promises. Unforeseen circumstances happen, and the time for our manufacturers to complete production within our standards of quality will be dependent on demand. Once reservations are complete we’ll be able to give you a more accurate date.

    Q: Where do I go to place a reservation?

    A: Go to pcgamingrace.com on November 11th. 

    Q: What is the full price of the GMMK Pro?

    A: The base price of a barebones GMMK Pro is $169.99 + Shipping & Handling  We will have a number of additional accessories (such as keycaps, plates, knobs etc).   

    Q: Can I edit my reservation after I have placed it?

    A: You have 30 minutes to modify your order once you have placed it. After that, we cannot modify reservations.  

    Q: If I order other items at the same time as my reservation will they be shipped immediately or held?

    A: Any other regular in-stock items purchased with your reservation will be fulfilled normally (usually within 3-5 business days). 

    Q: I placed a reservation but don’t want to order the GMMK Pro anymore, can I get a refund?

    A: Yes, just reach out to our support team and they'll cancel it for you.

    Otherwise, we will automatically cancel and refund your reservation 1 week after sending notification. All you have to do is simply nothing and wait :)

    Q: I reserved my GMMK Pro but want to change my mailing address.

    A: Don’t worry, you will go through the checkout process again when your unit is ready for delivery and you can update your address then.

    Q: Can I reserve the GMMK Pro on any of the international partner sites?

    A: No, this reservation process is only for pcgamingrace.com. Some partners may hold their own preorder/reservation process, but you'll need to check with them for info.

    Q: I missed the reservation window, am I screwed?

    A: No, the GMMK Pro will officially go on sale to the public after all reservations are fulfilled.

    This is not a limited run item - we will do our best to keep up with demand into the foreseeable future. However, we cannot guarantee stock or restocking times if it sells out at any point. So if you think you might want the keyboard ASAP, we highly recommend reserving.

    Q: Is there a shipping charge/fee?

    A: GMMK Pro qualifies for our $99.99 free shipping on our web store for customers within the continental US. International rates vary depending on location, customs/duties fees may apply.

    Q: Will there be any additional accessories available with the GMMK Pro

    A: Yes, you will have the option of buying extra accessories when you complete your purchase. Available accessories may include keycaps, plates, and knobs.

    Q: Will you be selling compatible keycaps with the GMMK Pro?

    A: Yes, we will be selling our own premium PBT keycaps for GMMK Pro as an optional accessory.

    Q: Will I be able to see any reviews for the GMMK Pro before completing my order?

    A: Yes - A very limited number of trusted independent reviewers will be given early access to GMMK Pro prior to launch. Their reviews will go live on or slightly before Batch 1 reservation holders receive their notifications.

    Q: Will the GMMK Pro be available on Amazon?

    A: No. The GMMK Pro will only be available through the pcgamingrace.com website and our international partners.

     

    Comments

    Zi Yang:

    Hi, i am unable to cancel the reservation for the gmmk pro.

    Please assist.

    Thank you.

    June 07, 2021

    Update?:

    We’re inching closer to Q3 of this year… can we please get an update on when we’re able to fulfill our orders? This seems messy and we need transparency.

    June 01, 2021

    misotang:

    “Jillie: Hello! Just wanted to give everyone an idea of how Glorious is processing their orders. I just got the email to complete my order this morning, when I originally reserved my order on Feb. 24th. If you placed your order around then as well, you’re probably next or very soon! They said it should be shipped (USA) in about 10 days or so. May 27, 2021”

    hmmmm I ordered my black slate on Jan 27th at 1:17 and have not received any email. I also check the status everyday by logging on the site and it still says processed, paid, unfulfilled, FLEX BATCH and a big red button that says CANCEL. Unless you got the white ice that supposedly has a longer wait time… something doesn’t add up.

    May 28, 2021

    Jillie:

    Hello! Just wanted to give everyone an idea of how Glorious is processing their orders. I just got the email to complete my order this morning, when I originally reserved my order on Feb. 24th. If you placed your order around then as well, you’re probably next or very soon! They said it should be shipped (USA) in about 10 days or so.

    May 27, 2021

    Jimmy nguyen:

    So I reserved a GMMK pro white ice day of open and got into batch 1. A month later December 22 I messaged their support to hope I could swap to a black version. Support said no I will have to cancel my order and place a new order and no longer be part of batch 1. Sadly I did that so canceled my order and placed a new one to be part of flex batch. To my surprise I get an order confirmation for the batch 1 white ice that I canceled. I completed the order and it arrived and I gave it to my friend who placed his reservation in January for a white ice version. Fast forward to today I message support about the status of my black slate order and they say it is limited to 1 reservation per person which I understand but I canceled my orders properly and was hoping for an exception as I did not resell it (gave to my friend for his birthday)… I even provided the rep with my friends order number and address but they just decided to cancel my black slate reservation entirely… SO now I am quite infuriated as I my order got canceled for something that was not really my fault. I do understand why the limit 1 per person but I did not resell in fact I absolutely hate scalpers… But now I am stuck waiting and not sure if I even want a gmmk pro anymore. Have been a long time lover of Glorious products as I have a gmmk compact with a model O wireless with glorious pandas but this was so ridiculous. Really hoping someone can help since the rep I spoke with in chat was not much of help…

    May 18, 2021

    joey:

    I am kinda confused because on the gmmk pro page it says its 100 dollars but here its 170 so is the 100 bucks for the reservation or the actual board. Ngl this board looks really fresh

    May 17, 2021

    Alhaza:

    How much is S&H to Singapore? Hard to find information on this website.

    May 13, 2021

    Marcus Tong:

    With Glorious’ seeming negligence on QMK and VIA support, I was tempted and bought the kbdfans Bella. For the switch plate options, it also just wasn’t worth the money when compared to other switch plates in GB keyboards.

    May 04, 2021

    Chris:

    I’m a patient guy, but with the unpredictability and lack of much information regarding any type of status on where they are at on orders, this feels way more stressful than it should be. Tempted to just pull out and opt for another build like the kbd75v2 or the kbdfans Bella. Gonna hold out awhile longer though until I just can’t stand it. I really wanna support this project because of what it is. Cheers all, and good luck with builds!

    April 30, 2021

    Liam:

    I placed a reservation for the GMMK Pro in December, and I am worried that maybe I won’t receive an email to complete this process as ALONG with the reservation I also ordered some switches… So now the order status for my Reservation + Switches says SHIPPED, and Fulfilled..

    Can anyone tell me if this is going to effect me receiving my email? thanks a lot.

    April 28, 2021

    Anonymous:

    For all of the people who’ve received their emails, what was your grand total after completing the order?

    April 26, 2021

    Jonas:

    Hello,

    Would you mind telling the cost of shipping to Lithuania?

    Sincerely,
    Jonas

    April 26, 2021

    Axel Bengtsson:

    Hello,
    because of customs id like to know the cost of shipping of the GMMK Pro to SWEDEN.
    Thank you for the assistance!
    ’Regards Axel

    April 19, 2021

    Barzin Jafarpour:

    I watched a YouTube video where one of your GMMK Pro keyboard was flashed and it was bricked. In the video he said that the software still needed fixing so I was wondering if you guys are aware of this issue or if you guys have a safe way of programming your GMMK Pro keyboard? The last thing I would want is to receive your beautiful keyboard and have it bricked when I try to flash it.

    April 15, 2021

    Mosquito:

    Ordered as part of the first batch. And still have not received email to complete purchase!

    April 15, 2021

    tew4:

    This board attracts a lot of noobs, myself included. However, many folks on here have not even spent 10 minutes reading about the terms of this GB let alone how the typical luxury keyboard space operates. I would highly recommend anyone here new to mech keyboards go and try to spec out a similar board to this one to see how much more it is going to cost and how much more involved it can be. This is an amazing 75% hot-swap starter kit for those looking to build their first board or tenth board, alike. Because of this, many people seem to be lacking proper expectations of an extremely well communicated, thought out, and high supply GB. Please give yourself some time to research alternatives before complaining that this is not a full on pre-built board or that you cannot handle purchasing/installing caps and switches. It is worth the time, trust me!

    April 13, 2021

    Flows:

    What’s’ an estimated time until the reservations are up?

    April 03, 2021

    ANON:

    Justun Chan, did you not read a single thing they said when you had to click the 4 boxes making sure you are aware of what this is, its a barebones kit, no switches, no keycaps, if somebody needed to spell that out for you maybe you’re in the wrong hobby/need to do more research. Glorious did a pretty thorough job telling you that you would need switches and keycaps as the GMMK pro does not come with them.

    April 01, 2021

    Henrique Prado:

    Do you guys have any plans in launching the GMMK pro in Brazil? Are you working with any local retailer in Latin America (Brazil specifically) to ship GMMK Pros and have the product available there? Thanks

    March 31, 2021

    Justun Chan:

    I “reserved” for a GMMK Pro , and then I “paid” for it, but I need the keycaps. What good is this keyboard without the keycaps?

    Your email reply said I can ADD keycaps to the order before I “Complete” the order, but I already Paid for the order when I reserved. When is the step to ADD keycaps?

    I don’t even see the compatible PBT Keycaps for the GMMK Pro. Your other keycaps all say “NOT COMPATIBLE” with the GMMK Pro.

    What is going on?

    March 25, 2021

    Milton Lenis:

    Hey, I just reserved mine!

    However, I paid $100 when it says $70 in here.

    Does it mean I’d only have to pay the remaining $69.99 or the extra $30 I paid was for shipping? it didn’t say so in the site

    March 23, 2021

    J:

    I’m in the UK and wondering if I should pre-order on overclockers instead, would I get the same amount of customizability such as choosing a different plate, knobs etc? How much should I expect for customs charges and anything else of that sort, what is recommended?

    March 20, 2021

    Tobias:

    For International orders, is it best to place it through a retail partner? I have noticed that overclockers in the UK has it’s pre-orders up. I have already paid my deposit with you guys. Just wondering if it’s best sticking with you or getting it through the retailer for my country, as I don’t know if I would need to pay for customs etc. What would you advise?

    Thanks

    March 19, 2021

    Jon Flynn:

    I am seeing a lot of comments about having to buy switches and caps separately and the total cost. It is clear you guys aren’t in the MechKey world for very long. It isn’t really that much. Expensive yeah. But when you look at otherwise you are looking at least 100 for the case, extra for the PCB… typically includes the plate. Then 100+ for a set of keycaps. Another 80 if you want a fancy coiled cable.

    That is all being pretty generous and then on top of all that, you are waiting a year plus to actually receive it. Hell, you are looking at 200+ for a Razer, Logitech, and so on. The quality you will most likely get here is off the charts higher. Order it or just wait for people to review it when they start to land in people’s hands.

    I’m typing this on a Pre-Built GMMK TKL and honestly, for 100 bucks, it’s one of the nicest typing experiences I have had in a good while. Helluva lot better than the Drop offerings that’s for sure. Except for the keycaps. They were obviously the money saver, which I can understand.

    March 15, 2021

    ren:

    i also make a pre order on gmmk pro but i dont know if they can ship in saudi arabia.

    March 01, 2021

    Bryan Eaton:

    reserved my Gmmk Pro so long ago…hope they give us some kind of update soon. Been since reservation day 11/11 since we got any new update.

    February 26, 2021

    Anonymous:

    Thought about getting this board, really to just rub it in to those who missed out on the Satisfaction75 run.
    I would have both of these keyboards! I’d rather build up the hype for the wait. I’m glad you didn’t make it with an OLED display.z
    Can’t wait for my Satisfaction75. I’m still gonna rub it in against someone who has this cheapo clone.

    February 13, 2021

    Anonymous:

    Would it be possible to have this shipped fully assembled with lubed Panda switches? I don’t want to have to sit there, disassemble and lube a whole bunch of switches.

    February 12, 2021

    Sam:

    How long will it take for the transit to the warehouse to take? I noticed that the product page recently updated to show the status and the bar is now up to the “In-Transit to warehouse” section. It would also be good if buyers got weekly e-mailed updates instead of having to check the site constantly to see if a bar moved or not.

    February 05, 2021

    Kizzster:

    Please release PBT backlit keycaps with the letters at the bottom rather than top for RGB, Not many sellers make those keycaps and you could make good money from it. This would be very popular for gamers who play or type in the dark. The Wormier keyboards have the letters/legends towards the bottom of their keycaps and it looks great! Since the GMMK Pro has south facing switch orientation please make PBT bottom letter shine-through keycaps a thing.

    January 27, 2021

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