Model D- Preorder Information
June 09, 2020
HERE'S HOW TO GET IT:
Preorders will open tomorrow 6/10 at 10AM CT on this product page on pcgamingrace.com.
Note* This is a preorder, not a reservation. You'll pay full price for the mouse at checkout, and your order won't ship immediately.
Preorders will begin shipping out as soon as we receive the mice into our warehouses from our factory.
We estimate mice will begin shipping sometime in August. If we receive the stock earlier, we will begin shipping sooner.
By preordering the mouse, you guarantee you'll get it in the first batch. We will fulfill on a first order first serve basis...so the quicker you order, the faster you'll receive it.
The Model D- will also be available for preorder from many of our international retail partners and distributors. Each retailer will have their own process and timing for launch, so please contact them directly for additional info.
Please Note: We do not control pricing, fulfillment, or pre-orders of any 3rd party authorized retailer or international distributor. If you place an order outside of the pcgamingrace.com website, be aware we cannot guarantee stock or delivery times. Please contact your retailer for detailed information about their ordering process.
Q: If I don't Preorder can I still get a D-?
A: Yes! Preorders will run until the official launch date. Upon launch, the D- will be available for normal purchase on our website and through international retailers. However, initial stock may be limited - preordering guarantees you get a mouse in the first batch, and that it will be among the first to ship out.
Q: When is launch day?
A: Our global launch day target for D- is estimated to be sometime in August (or as soon as we receive product). Exact dates to be announced as soon as possible.
Q: Why can’t you just give an exact date when the order will ship?
A: We don't like to give promises we can't guarantee. The mice are currently being produced and on schedule for delivery, but a lot of unforeseen circumstances can happen in transit. Especially given the current global situation disrupted by COVID. with We'll keep you updated as we get more accurate ship date info.
Q: Where do I go to place a preorder?
A: Go to this page on June 10th @ 10AM CT.
Q: Can I get any color/coating?
A: Preorders will only be open for Matte Black and Matte White. Glossy will be made available at a later date after launch.
Q: What is the full price of the Model D-?
A: The price of your mouse will depend on the coating type you choose during the ordering process. The Matte Black and Matte White versions will cost $49.99 + Shipping & Handling. Once availeble, the Glossy Black and Glossy White versions will cost $59.99 + Shipping & Handling.
Q: What are the dimensions for D-?
A: You can find the exact specifications of D- on the product page here.
Q: Is there a limit on how many mice I can preorder?
A: There will be a limit of 2 mice per customer.
Q: Can I edit my preorder after I have placed it?
A: Yes, you'll have a short window to manually edit your order after placing it. After that you will have to reach out to support for help making the modifications you need. They may have to cancel and replace your order depending on the request.
Q: I placed a preorder but don’t want the mouse anymore, can I get a refund?
A: Yes, you can cancel your order at any time and receive a full refund by emailing firstname.lastname@example.org with your ORDER ID and your full mailing address. Your refund will processed within 7-10 business days.
Q: I preordered my Model D- but want to change my mailing address.
A: Don't worry, reach out to support and they'll help you. asap
Q: Can I preorder the Model D- on any of the international partner sites?
A: Participation varies with each store. We recommend reaching out directly to the retailer to inquire about their participation.
Q: If I preorder, will I receive my unit earlier than those on launch day?
A: Most likely, yes - we will start processing preorders as soon as they arrive on a first order, first ship basis. However, distance from the shipping warehouses and unforeseen shipping delays may affect who receives it first, so we can't guarantee it.
Q: Will there be any additional accessories available with the Model D-?
A: Yes, you will have the option of buying extra G-Skates Mouse Feet and a mouse bungee when completing your Model D- purchase.
Q: Will I be able to see any reviews for the Model D- before completing my order?
A: Yes - A very limited number of trusted independent reviewers have been given early access to the Model D- prior to launch. Their reviews will go live on or before launch day.
Q: Will the Model D- be available on Amazon?
A: No. The Model D- will only be officially available through the pcgamingrace.com website and our international partners.